Not sure where to go with this, so I thought I would pick the minds of anyone who might read this.
It's not really a money question, unless you consider that if I do not get it resolved, there is a high probability of me throwing an expensive printer/scanner/fax/copier machine through one of many six foot tall windows in this room. Not to mention that if I did this, my parents would probably kick me out and I would need to start paying rent somewhere. And if I had to move out, I would have to buy a new computer with a...printer/scanner/fax/copier machine to go with it. Please, someone help me and save me from myself.
For some reason, our printer got stuck on a document several days ago. We tried to delete the stuck document from the printer queue, but no luck. It says it is deleting, but it never deletes, meaning we can no longer print anything as any document gets stuck in the queue behind the one that won't delete. We have tried plugging and unplugging the machine, turning the computer on and off, uninstalling and reinstalling the printer (it won't uninstall due to the stuck document). I am about to tear my hair out in frustration. Any help?
need help with a printer problem
January 26th, 2007 at 03:41 am
January 26th, 2007 at 04:29 am 1169785767
January 26th, 2007 at 08:42 am 1169800972
January 26th, 2007 at 02:21 pm 1169821270
January 26th, 2007 at 03:27 pm 1169825244
When I came back this morning, I logged on to see the suggestions. I pulled up the Hewlett Packard support page, as suggested above, and apparently that was enough to scare the printer into action, because when I went back into the control panel and reinstalled the computer (which it previously would not let me do), the document disappeared. At least I didn't have to throw it through the window Thanks!
January 27th, 2007 at 10:24 am 1169893465