The good: I received another real estate referral today. Someone my brother knows is selling their home and wants to list it with an agent. I called them tonight, but they weren't home. It's someone we went to high school with, but no one I really know. The house is right around the corner from me. Hopefully this will turn into something I also cleaned out a big box full of real estate papers. I was able to find some old addresses of people I want to send my "thank you for your business and please refer me to someone" letters to.

the bad: ds1 was a little miserable today. He decided to play during his naptime instead of sleep, and by 5pm, it really was showing. During one particularly bad tantrum, he flung himself on top of his little brother and knocked him over. I was quite happy to put the little darling to bed tonight.

the ugly: I finally received a response from my complaint letter to a certain cell phone company that I won't mention (but it starts with Nex- and ends with -tel). They denied my request for a credit to my account after they failed to port my number over after nearly two weeks, despite my numerous phone calls to them. They tried to make it sound like it was my fault (they claimed we never asked for both numbers to be ported, only one - why would we not ask for both when we needed both ported??? then they said it was my decision to keep my previous line open, when I was told I needed to keep it open until it was ported or else I would lose the number) Then they tried to refuse to give me a state employee discount that I had them verify for me before I bought the phones. And they never told me that call detail was $1.49 each month, each phone line (this was free with me previous provider). Then they did not give me a credit that they agreed to give me, so I had to call back again to ask for that. It seems they will tell you what you want to hear, then never follow through. They probably get away with it more often than not, too, since the cell phone bills are so confusing to read. I am so sick of it. I have written a response detailing all of this and am asking to be released from my contract without penalty. I am sending a copy to either the Better Business Bureau or the Attorney General, not sure which yet. I am just researching the other cell plans so I know I will be able to switch to a comparable one if they agree. Argh.